Q: What payment ways are available?
A: We suggest trade assurance. Also we accept TT. Western Union, Cash and more other option.
Q: How do you ship the goods and how long does it take?
A: Usually by DHL, UPS, FEDEX, TNT. It usually takes 3-6 days to arrive. By air, by sea are also acceptable.
Q: The product packaging boxes were damaged by the express!
A: We suggest you purchase by carton, as well as ship by containers but not express. (Although we will 100% protect cartons for all products sold.)
Q: When can I get the price of laser therapy cap for hair regrowth?
A: Usually we quote within 24 hours after we get your inquiry.
Q: What’s your MOQ of laser therapy cap for hair regrowth?
A: If we have the products in stock, it will be no MOQ. If we need to produce, we can discuss the MOQ according to customer’s exact situation.
Q: How long is your delivery time?
A: The general delivery time is 15 days after receiving your order confirmation. Another, if we have the goods in stock, it will only take 1-2 days.
Q: Do you provide sample? Is it free?
A: If the sample is low value, we will provide the free sample with freight collect. But for some high value samples, we need to collect the sample charge.
Q: How to return if product defective?
A: All hair helmet laser products are under one year warranty. We will offer online support or replace it if the product you received is defective.
Q: Are you a factory or trading company?
A: We are manufacture and factory supply in Shenzhen.
Q: Is the material used environmentally friendly?
A: Yes. We produce goods with eco-friendly material.
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